Q1: Are you a factory or a trade company?
A: We are a manufacturer with our own factory in ZHANGJIAGANG, Jiangsu Province, China. Welcome to take a visit!
Q2: How to choose a shredder machine?
A: Our technical consulting services can help recommend the most suitable machine and program according to your needs, capacity, site, and other actual situations.
Q3: How about the service?
A: We provide after-sales service, including on-site installation, commissioning equipment, guidance, and training of operators, etc. Make regular return visits to solve your equipment problems and optimize your equipment maintenance methods.
Q4: How long is your delivery time?
A: Generally, it will be about 20-35 working days after the deposit, which may also be affected by the actual situation of the project.
Q5: Which trade terms are available?
A: FOB, CFR, CIF, EXW, and other terms based on your needs. SEE THE MACHINE HOW TO ENSURE THE QUALITY
* In order to ensure the accuracy of each part, we are equipped with a variety of professional processing equipment, and we have accumulated professional processing methods over the past years.
* Each component, before assembly, needs strict control by inspection personnel.
* Each assembly is in charge by a master who has working experience for more than 15 years
* After all the equipment is completed, we will connect all the machines and run the full production line for at least 12 hours to ensure stable running in the customers' factory
THE AFTER-SALE SERVICE
* After finishing the production, we will debug the production line, take photos, videos, and send them to customers via mail or instant tools.
* After the commissioning, we will package the equipment in the standard export package for shipment.
* According to the customer's request, we can arrange our engineers to customers' factories to do the installation and training.
* Engineers, sales managers, and after-sales service managers will form an after-sales team, online and offline, to follow the customers' projects.